Quote on Developer Portals and Developer Experience

“The primary interaction point where [a developer] can go from awareness, activation and acquisition of an API, be able to bring it up, go to a ‘Hello World’ within maybe 30 minutes, and be able to incorporate [a] product very quickly. So from an organisational view, the developer portal is really a kind of one-stop shop for how technology is ultimately going to be developed. At West when we look at the developer experience, what I want to be able to do is make sure that product development teams can go from concept to operations without necessarily having to go through a ticketing system that [introduces] a lot of linear process into that.”

– Thomas Squeo, Senior Vice President, West Corp
from ‘West Corp.: Simplifying IT Systems with Apigee’

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