“A complex system that works is invariably found to have evolved from a simple system that worked. The parallel proposition also appears to be true: A complex system designed from scratch never works and cannot be made to work. You have to start over, beginning with a working simple system.” – John Gall in “General systemantics, an essay on how systems work, and especially how they fail“, Quadrangle/The New York Times Book Co, 1975
I help organizations scale their API programs through end-to-end automation of the API workflow and governance